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Returns

Returns

Plant Support:

Plants are living things and need the right environment to thrive in our homes. If your plant hasn’t been doing so well since you’ve received it, it’s likely that there is something not quite right with the environment it’s in. The solution is usually quite straight forward and can involve simple steps like moving it to a different spot in your home or changing your watering patterns.

We’re happy to help you find the solution – fill out the form below and try to give us as much detail about the environment your plant is in, as well as some pictures of the issues your having. We’ll have a look and get back to you within 24hrs (Mon-Fri) with some guidance on what you can do to remedy the environment.

Plant Returns:

We pride ourselves in stocking healthy plants that match the photos on our website. If your plant has arrived damaged or your unhappy with the quality of your plant, please contact us within two days of receiving your plant with clear pictures of the issues with your plant to info@concretejunglelondon.com

Hand-Cast Pot Returns:

We make all our hand-cast pots ourselves and have taken a great deal of time in perfecting them. If, for any reason, you’d like to return your pot just let us know at info@concretejunglelondon.com